Companies – probably anyone – would like to make informed, robust decisions in the face of uncertainty that result in reasonable outcomes in all or most plausible future scenarios. In other words strategic, flexible measures that accomplish immediate goals while deliberately preserving long-term options.
Jagged intelligence refers to the uneven performance of AI models. They excel in some tasks, but may hinder human effectiveness in others. I saw the phrase in an New York Times article, and read the background study mentioned there.
Human consciousness has been tied with thinking ever since and possibly before the utterance Cogito, ergo sum. With AI systems, some psychologists have paid closer attention to the actual thought process and suggest that the process is at least as important as the outcome of thought. Doubt, mistakes, learning from experience are essential and so the adage should be I doubt, therefore I think, therefore I am.
Jagged intelligence and doubt and thought processes that can be explained are necessary for robust decisions. Decisions that are made while taking into account the limitations of the thought processes will end up more robust when future events fold in unexpected ways.
Ainolabs Belief Management, or Cognitive Fitness tools are built to help collect, capture, articulate and handle doubt and to illuminate peaks and valleys of jagged intelligence. Perhaps they can reveal the occasional black swan waiting in the darkness.